Miodrag Kostic







Business education and consulting

The first preparatory training for CMC certification organized by UPKS in Belgrade

For the first time in Serbia, the UPKS (Association of management Consultants of Serbia) organized and delivered the preparatory training for CMC consultants certification. CMC Global – International Council of Management Consulting Institutes (ICMCI) is headquartered in Zurich and gathers the most prominent associations of business consultants around the world and its main brand is CMC – Certified Management Consultant.

I was one of the of CMC Preparatory Training Program trainers for “Management Consulting Process and Tools”.

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Advanced Communication Skills for Effective Professionals training course for Qatar Skills Academy

I had a great privilege of being part of the Qatar Skills Academy trainers’ team; to plan, prepare and deliverer Advanced Communication Skills for Effective Professionals training course for one of their clients in Doha, Qatar. The QSA team has provided me with exceptional level of professional support and hospitality.
I was pleasantly surprised by my training participants’ enthusiasm and receptivity, especially with their motivation to improve their interpersonal communication skills.

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Career development workshop for young talents at Lady Center in Belgrade Serbia

This was my  7th volunteering engagement at the Belgrade Youth Center where I held interactive workshop on career development  ”How to develop successful career?” for talented girls at the School for Talents in Belgrade Serbia.

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RI2integrate project – Strengthening the research infrastructure in the Danube Region training

I was participating at the conference on knowledge transfer within the project “Strengthening of excellent research infrastructure in the Danube region”. The conference was organized by RAS (Development Agency of Serbia) on 9th September at the Hyatt Regency Hotel in Belgrade.

At the training within the project “Strengthening the research infrastructure in the Danube Region – RI2integrate” I have presented the Project Action Plan (where I was the co-author). The Project RI2integrate is part of the Danube Transnational Programme. The total of 17 partners are included in project realization: Hungary, Romania, Czech Republic, Austria, Croatia, Slovenia, Serbia and Slovakia.

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CMC Certified Management Consultants certification in Serbia

For the first time in Serbia, the UPKS (Association of management Consultants of Serbia) organized and held the CMC consultants certification. CMC Global – International Council of Management Consulting Institutes (ICMCI) is headquartered in Zurich and gathers the most prominent associations of business consultants around the world and its main brand is CMC – Certified Management Consultant.

I was one of the members of UPKS certification committee, who were accredited to assess, certify and re-certify Serbian CMC consultants.

Our association was visited by the Chair of the Quality Assurance Committee of the International Council of Management Consulting Institutes (ICMCI), Mr. Louis M. Loizou.



As part of the process of development of consultants and consulting firms in Serbia, Mr. Loizou presented ISO 20700, as a guideline for individuals or organizations for efficient managing of management consulting services.

Innovation training and transformational management in Belgrade Serbia from Miodrag Kostic, CMC

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Certified IT Security and GDPR Data Protection Expert by WIFI-WKO Austria


At the award ceremony in Chambers of Commerce and Industry of Serbia, at the Center for Digital Transformation in Belgrade, I have received IT Security and GDPR Data Protection Expert Certificate issued by by Austrian Chambers of Commerce – WIFI – WKO

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Trainer for CDT Serbia Digital Transformation Consultant Certification Program 2019


The Training and certification of second group of consultants was organized by CDT Center for Digital Transformation in Belgrade on 13-15 April and 11-13 May 2019. I was one of the Digital Transformation trainers under mentoring of trainers from WIFI, certification competence center of the Wirtschaftskammer Österreich (WKÖ). The second module was the training for Certified Digital Transformation Experts for IT security, data protection and GDPR.

Workshop digital transformation strategy digital road-map training from Miodrag Kostic, CMC

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Career development training for young talents at Lady Center in Belgrade Serbia

This was my 6th volunteering engagement at the Belgrade Youth Center where I held interactive workshop on career development  ”How to build successful career?” for talented girls at the School for Talents in Belgrade Serbia.

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Digital transformation workshop at Dare to Be Original Conference in Belgrade Serbia

At “Dare to Be Original Conference” in Marsh Open Space in Belgrade, Miodrag Kostic and Tijana Sekulic working as trainers and consultants for GIZ (GIZ- German agency for international development and cooperation), performed a digital transformation workshop for young Serbian entrepreneurs. The conference was organized to promote entrepreneurship development in Serbia by “Original” Contemporary Magazine for Students created by Novak Djokovic foundation. At the digital transformation workshop we have discussed with entrepreneurs what is digital transformation and how can they use digital technology and digital business models to successfully transform their businesses? Digital transformation training

What is digital transformation training interactive workshop belgrade serbia from Miodrag Kostic, CMC

Trening digitalne transformacije poslovanja obuka radionica from Miodrag Kostic, CMC

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Certified Digital Transformation Expert by Austrian Chambers of Commerce WKO


At the award ceremony in Chambers of Commerce and Industry of Serbia I have received Digital transformation expert certificate issued by by Austrian Chambers of Commerce – WKO

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Digital transformation certification training in Serbia by WKO Austria



Chamber of Commerce and Industry of Serbia has decided to establish the Center for Digital Transformation d.o.o. (CDT). Digital transformation is defined broadly as any change associated with the application of information and digital technologies in all aspects of the establishment and/or operation of (start-up) companies, public sector bodies, associations and human society as such. The project for the establishment and development of the Center for Digital Transformation is supported by the GIZ – the German Organization for International Cooperation, as well as the Austrian Chambers of Commerce – WKO. As part of this program, from June 22 to June 24 I have participated in Digital Consultants Certification Preparatory Training Modules – Development of Digital Roadmaps and Digital Transformation (Business Models & Processes).

Workshop digital transformation strategy digital road-map training from Miodrag Kostic, CMC

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Employee communication tools for business Public seminar in Belgrade Serbia

We held public seminar on business communication tools in business at Hotel Astoria in Belgrade. The trainers were:

The training topics were:

  • How to evaluate the type of personality with the help of non-verbal communication?
  • How to apply models of personality types in improving team relationships, selection and development of employees, negotiating and selling?
  • How to influence colleagues and employees?
  • What is facilitation, and how to use it?
  • How to facilitate communication in a group?
  • How to use group decision making?
  • Feedback and how to implement it?

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Workshop facilitation and mediation for the meeting of entrepreneurs with representatives from Serbian institutions

As part of the GIZ (German Cooperation Agency) regional programme to strengthen the cross border tourism at the Middle and Lower Danube through the Danube Competence Center (DCC) we have performed workshop facilitation and mediation for the meeting of entrepreneurs in the tourism sector with representatives from Serbian Chambers of Commerce, Ministry of Commerce and Tourism of Serbia, Business Woman Association of Serbia and local Tourist Offices. The goal of the workshop was to find out and share: “What help and support is needed by entrepreneurs, and what services could be provided by participating institutions and organizations to address that needs”? The workshop facilitation was performed using “World Cafe” model.

Workshop in Rogljevacke Pimnice near Negotin in Eastern Serbia

Workshop in Rogljevacke Pimnice near Negotin in Eastern Serbia

Workshop for tourist entrepreneurs in Sombor Municipal Library

Workshop for tourist entrepreneurs in Sombor Municipal Library

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Career development workshop for young talents in Belgrade Youth Center

This was my 4th volunteering engagement at the Belgrade Youth Center where I held interactive workshop on career development  ”How to build successful career?” for talented girls at the Komercijalna Banka School for Talents in Belgrade Serbia.

Uspeh u životu razvoj karijere dobar posao put do uspeha from Miodrag Kostic, CMC

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Lecture at the Center for Career Development by LINK Group

On September 9th I held free public lecture on “How to communicate in a successful team” at the Center for Career Development by LINK Group. There were 40 participants from LINK Business Academy and IT Academy and over a 200 viewers over live streaming.

Video from lecture on teamwork at the Center for Career Development by LINK Group

Trening Ostvarite bolji timski rad – otklonite 5 smetnji u radu tima from Miodrag Kostic, CMC

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Leadership workshop for students of ESTIEM LG Belgrade at Faculty of Organizational Sciences

On March 8th, together with Marko Burazor, we organized and performed a free leadership workshop at ESTIEM LG Belgrade student organization (European students of industrial engineering and management) at Faculty of Organizational Sciences at University of Belgrade.


Video from leadership workshop for students of ESTIEM LG Belgrade at Faculty of Organizational Sciences

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Sales negotiation skills public training in Belgrade chambers of Commerce

We have performed “Advanced sales negotiation skills” Public training in Belgrade Chamber of Commerce sharing our knowledge, expertise and experiences with participants from more than a dozen Serbian companies.

I performed this public training together with Marko Burazor.

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Customer relations and online marketing training for tourism service providers in Kladovo, Odesa and Kishinev

As part of the GIZ (German Cooperation Agency) regional programme to strengthen the cross border tourism at the Middle and Lower Danube through the Danube Competence Center (DCC) we have performed 8 interactive training sessions “Building relations with costumers in the tourism sector” and “Online marketing for tourism service providers” in Kladovo Serbia, Odessa Ukraine and Kishinev Moldavia in English language.

Also we have created 8 presentation for entrepreneurs in  tourism

http://danubecc.org/manuals-online-marketing-in-tourism-sector/

http://danubecc.org/manuals-customer-relations-in-tourism-sector/

Pictures from workshops:

Kishinev Moldavia

Odessa Ukraine

Kladovo Serbia

Odnosi sa klijentima u turizmu usluživanje gostiju turista trening za giz from Miodrag Kostic, CMC

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Career development workshop for young talents at Lady Center in Belgrade Serbia

This was my 3rd volunteering engagement at the Belgrade Youth Center where I held interactive workshop on career development  ”How to build successful career?” for talented girls at the Komercijalna Banka School for Talents in Belgrade Serbia.

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In-house Training in Conflict Management for the EU Delegation in Serbia Employees

My company Business Knowledge (Poslovna Znanja) performed In-house “Training in conflict management“ at the premises of the EU Delegation to Serbia, Belgrade, Vladimira Popovića 40/V Street  for the EU Delegation staff. We enjoyed good atmosphere and positive attitude of the participating EU Delegation employees.

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